1) Purpose
This Acceptable Use Policy ("Policy") governs your use of www.thenecklife.com (the "Site") and any services, content, or features offered by The Neck Life, LLC.
By accessing or using the Site, you agree to comply with this Policy in addition to our Terms of Service and other legal documents.
2) Permitted Use
You may use the Site only for lawful purposes and in a manner consistent with:
- All applicable local, state, national, and international laws and regulations;
- Respect for the rights of The Neck Life, LLC, our vendors, affiliates, and other users; and
- Fair, honest, and responsible browsing, shopping, and communication.
3) Prohibited Conduct
You agree that you will not:
a) Illegal or Harmful Activity
- Use the Site for unlawful, fraudulent, deceptive, or malicious purposes.
- Purchase or attempt to purchase products restricted or prohibited by law in your jurisdiction.
- Engage in harassment, hate speech, abuse, or threatening conduct toward others.
b) Security Violations
- Attempt to gain unauthorized access to the Site, user accounts, servers, or networks.
- Interfere with or disrupt the integrity, performance, or security of the Site.
- Introduce malware, viruses, bots, worms, or harmful code.
c) Misuse of Services
- Use automated systems, scrapers, crawlers, or bots to collect data, extract content, or overload our infrastructure.
- Misrepresent your identity or provide false information.
- Circumvent or bypass any restrictions, authentication, or access controls.
d) Intellectual Property Violations
- Copy, reproduce, distribute, or modify Site content without authorization.
- Infringe upon copyrights, trademarks, or other intellectual property rights of The Neck Life, LLC or third parties.
- Upload or share content you do not have the legal right to use.
e) Fraud & Payment Abuse
- Use stolen, compromised, or unauthorized payment methods.
- Attempt to exploit promotions, discounts, or referral systems fraudulently.
- File false claims, chargebacks, or disputes.
f) Spam & Communications Abuse
- Send unsolicited or bulk messages, promotions, or advertisements through our Site.
- Impersonate The Neck Life, LLC, its employees, affiliates, or vendors.
- Post misleading, defamatory, obscene, or offensive content in reviews or comments.
4) User-Generated Content
If you submit reviews, comments, photos, or other materials to the Site:
- You must not post false, misleading, defamatory, obscene, hateful, or harmful content.
- You must not upload content containing viruses, malware, or links to harmful websites.
- We reserve the right to moderate, remove, or refuse content at our sole discretion.
5) Monitoring & Enforcement
We may monitor use of the Site to enforce this Policy. Violations may result in:
- Warnings or requests for compliance,
- Suspension or termination of your account,
- Cancellation of orders,
- Reporting to law enforcement or regulatory authorities, and/or
- Legal action for damages or injunctive relief.
6) No Waiver
Our failure to enforce any provision of this Policy does not constitute a waiver of our rights to enforce it later.
7) International Users
You are responsible for ensuring your use of the Site complies with all laws in your jurisdiction, including import/export restrictions, online conduct rules, and consumer-protection regulations.
8) Changes to This Policy
We may update this Acceptable Use Policy at any time. Updates will be posted with a new Effective Date.
9) Contact Us
If you believe someone is violating this Policy, or if you have questions, contact us at:
📧 admin@thenecklife.com