Acceptable Use Policy (AUP)
Effective Date: September 26, 2025
Company: The Neck Life, LLC (“The Neck Life,” “we,” “us,” “our”)
Website: thenecklife.com
Contact: admin@thenecklife.com
1) Purpose
This Acceptable Use Policy (“Policy”) governs your use of thenecklife.com (the “Site”) and any services, content, or features offered by The Neck Life, LLC. By accessing or using the Site, you agree to comply with this Policy in addition to our Terms of Service and other legal documents.
2) Permitted Use
- Comply with all applicable laws and regulations;
- Respect the rights of The Neck Life, LLC, our vendors, affiliates, and other users; and
- Engage in fair, honest, and responsible browsing, shopping, and communication.
3) Prohibited Conduct
a) Illegal or Harmful Activity
- Use the Site for unlawful, fraudulent, deceptive, or malicious purposes.
- Purchase or attempt to purchase products restricted or prohibited by law in your jurisdiction.
- Engage in harassment, hate speech, abuse, or threatening conduct toward others.
b) Security Violations
- Attempt unauthorized access to the Site, user accounts, servers, or networks.
- Interfere with or disrupt the integrity, performance, or security of the Site.
- Introduce malware, viruses, bots, worms, or harmful code.
c) Misuse of Services
- Use automated systems, scrapers, crawlers, or bots to collect data or overload infrastructure.
- Misrepresent your identity or provide false information.
- Circumvent or bypass any restrictions, authentication, or access controls.
d) Intellectual Property Violations
- Copy, reproduce, distribute, or modify Site content without authorization.
- Infringe copyrights, trademarks, or other IP rights of The Neck Life, LLC or third parties.
- Upload or share content you do not have the legal right to use.
e) Fraud & Payment Abuse
- Use stolen, compromised, or unauthorized payment methods.
- Exploit promotions, discounts, or referral systems fraudulently.
- File false claims, chargebacks, or disputes.
f) Spam & Communications Abuse
- Send unsolicited/bulk messages, promotions, or advertisements through our Site.
- Impersonate The Neck Life, LLC, its employees, affiliates, or vendors.
- Post misleading, defamatory, obscene, or offensive content in reviews or comments.
4) User-Generated Content
- No false, misleading, defamatory, obscene, hateful, or harmful content.
- No content containing viruses, malware, or links to harmful sites.
- We may moderate, remove, or refuse content at our sole discretion.
5) Monitoring & Enforcement
- Warnings or requests for compliance,
- Suspension/termination of your account,
- Order cancellation,
- Reporting to authorities, and/or
- Legal action.
6) No Waiver
Failure to enforce any provision does not constitute a waiver.
7) International Users
You’re responsible for compliance with laws in your jurisdiction, including import/export rules and consumer protections.
8) Changes to This Policy
We may update this policy at any time; updates will carry a new Effective Date.
9) Contact Us
Questions or reports: admin@thenecklife.com